Once your release has been submitted using the AWAL Uploader, we need to make sure the service specifications are met. Our Deliveries team will check each of your releases thoroughly, and often can come across issues.
If an issue is raised, the release will be returned to your AWAL Portal, and you’ll receive an accompanying email to let you know the reason. To avoid the possibility of your release date being compromised, it’s important that you ensure you’ve met the specifications as much as you can before initially submitting the release.
We’ve put together a list of the most common issues that cause releases to be returned to Clients to be amended.
Artwork issues are the most common. Often, artwork can be a repeated issue. It’s important to ensure that the specifications are met as per the tips as per our Artwork, What isn’t Allowed? Knowledge Base guide.
- Additional Contributors
Additional contributors such as featured artists, producers and songwriters are often credited incorrectly. Please check out our article on Additional Contributors for more info. The most common issue is a featuring artist being mentioned in the track title. Please include the featuring artists on Step 4 of the AWAL Uploader rather than in the title.
- Version Titles
Our AWAL Knowledge Base guide to Version Titles will explain how to best use them for your releases.
- P & C lines and label credits
The services require a label credit to be supplied when your releases are distributed. If you don’t have a label, you can put your artist name.
The ‘P’ Year should match the year the title was originally released. If remastered, it should match the year of the remaster.
The ‘C’ Year should match the year the artwork, packshot, packaging etc of the Product was first created. Please note that the ‘P’ Year and ‘C’ Year do not always match - especially with regards to re-released sound recordings (e.g. as remastered versions) which use the same artwork and packaging as the original release. If in doubt, you should speak to your music or entertainment lawyer for advice.
- Incorrectly flagged Explicit Tracks
If a track contains explicit content, it needs to be flagged as such in Step 4 of the AWAL Uploader. If you choose to include the Parental Advisory image on the art work, please ensure it’s the image used by the British Phonographic Industry.
If you’ve received notification in your Activity Feed that your release has been Queried and you’ve not received an accompanying email, please reach out to the Community Support team via the Contact Us page on the Portal.