Once you’ve uploaded your products using the AWAL Uploader (check out our Catalogue Transfer Best Practices article) and the release date has passed, you’ll want to check that your catalog has successfully transferred before asking your previous distributor to takedown the originals.
You can see that the delivery has been successful using our delivery report. You will want to check on the digital music services themselves to confirm they have processed the upload at their end. It’s easy to check this on Spotify (see below), but we’d advise allowing a day or so crossover where both products are online to allow time for stream merging to take place.
Provided the same metadata and assets have been used, Spotify will understand the AWAL product to be the lead version. At this point, they will hide the extra product under the “1 More Release” button (this is an example of an album where there are 3 of the same product live on Spotify at the time of the screenshot):
Clicking on the 1 more release button should allow you to click through to the duplicate product. When viewing either version of the product, you should see the same stream count when hovering over the popularity bars on each track. Please note that the visible popularity bar will go back to being blank when you transfer your release, but this will build back up over time.
If stream counts have merged, this means your playlist placements are safe. You can go ahead and ask your previous distributor to pull down the original.
Apple doesn’t hide duplicate products in the same way as Spotify, so you should be able to see the extra release on your artist page or via search (if it hasn’t correctly mapped to your artist page, you can find out more about this here).
It’s important to keep in mind that Apple doesn’t transfer iTunes reviews or popularity over to the new product during catalog transfer. Apple Music playlist placements will also be lost in the transfer process.
If you’re checking on Spotify and can’t see the 1 More Release button, or have any other questions post transfer please get in touch via the Portal so we can help.