If you want to remove your release from digital services you’ll need to request a takedown. Go to the Contact Us section of the Portal and choose the query option which relates to a live product. After selecting ‘I’d like to take down one of my releases from a store’, then choose the relevant release from the drop-down menu. Within the text area, please write “I’d like to issue a takedown for this release”. It usually takes around 5-10 working days to pull down the release from all services.
When a release take-down has been requested, it will be removed from all services. We cannot remove releases from specific stores.
Please note that once we've taken down your release, you will still be able to view it in your Catalogue section. We can also re-deliver the product in the future if necessary - this can be organised by contacting us via the Portal Contact Us section.