- How do I access the AWAL Analytics tool?
- Can I use the AWAL Analytics tool to calculate my royalties?
- Why can’t I find my track in a playlist shown in my AWAL Analytics tool?
- Why don’t I have any YouTube data available?
- What are the skip and completion rate figures?
- What are the differences in the “Source” users?
- How is Spotify Popularity Calculated?
How do I access the AWAL Analytics tool?
Once you’ve logged in to your AWAL Portal, you can access the AWAL Analytics tool by navigating to the “Reporting” tab and clicking on the “Analytics” button. It’ll launch in a new window.
If you have access to more than one AWAL account you’ll need to use the Client Selection dropdown in your Portal before navigating to the Analytics tool.
NOTE: The New AWAL Dashboard is here!
We're rolling out a new Dashboard to all users across the AWAL community.
If you're a user with access to the new Dashboard, you can find the AWAL Analytics tool under the ‘Analytics’ tab in the top menu bar of the Dashboard page.
Can I use the AWAL Analytics tool to calculate my royalties?
The best way to analyze your royalties is to use your CSV statements. Royalty rates fluctuate based on a series of variables decided by each Digital Music Service individually. These variables can include whether the user is a premium user or trial user, which territory the stream took place in and whether the stream was from a playlist or an album play.
Why can’t I find my track in a playlist shown in my AWAL Analytics tool?
Playlists are often refreshed frequently, meaning that tracks are removed and new ones are added consistently. If your track has historically been in that playlist and received streams from it but has now been taken out, the playlist may still appear in your Analytics tool.
Why don’t I have any YouTube data available?
YouTube data is only available in the Analytics tool at the track level currently. If you’re unable to view data under ‘YouTube’ it’s likely because you’re not opted in to Content ID through AWAL. If you’d like to be opted in please reach out to our Support team through the Contact Us page on your Portal.
What are the skip and completion rate figures?
The Skip rate and Completion rate percentages are based on different data sets.
Your Skip Rate is the percentage of people that listened to less than 30 seconds of your track. Once your track has been streamed for 30 seconds, Spotify counts this as a stream, and will pay you royalties. Please note: Skip Rate information is provided by Spotify only. To view this information, choose “Spotify” rather than “All Platforms” from the drop down menu.
Your Completion Rate figure is based on how many people did not “skip” your track and displays the percentage of streams that had a duration longer than 95% of the track's total length.
What are the differences in the “Source” users?
An Engaged stream is a stream that has come from your artist page, track page or album page directly, or from a user’s collection or personal playlist.
A Lean Back stream is categorized as a stream from radio, chart or playlists that are not created by the listener. Curated and algorithmic playlist streams would be considered ‘lean back’.
Other streams are reported to us as coming from 'non-specified sources. This may include streams from embedded players or widgets.
How is Spotify Popularity Calculated?
The popularity of a track is a value between 0 and 100, with 100 being the most popular. Spotify do not publish how this value is calculated. However, it is widely believed to be based on the total number of plays the track has had along with the recency of those plays are. To view your track’s Spotify Popularity Score:
- Toggle to the ‘Playlists’ tab on the Analytics tool
- Click into a playlist and scroll down to the ‘Tracklist’ module
- Switch the display to ‘Current Tracklist’