Why have you added MFA to the Portal?
In order to combat the growing number of cyberattacks against businesses, AWAL is introducing Multi-Factor Authentication across our platform to ensure our clients’ data remains safe and secure.
What is MFA?
MFA is an additional step to verify your identity when you sign in to an application. Using MFA helps to keep your data more secure by making it extremely difficult for cybercriminals to acquire all the information necessary to access your account.
What is a factor?
The ‘factor’ in MFA refers to a method of verifying your identity. The most basic type of factor is your password, which is often the primary, or initial authentication factor you’ll be prompted for. Additional factors can include things like SMS codes, push notifications or even a scan of your iris.
How do I activate MFA?
- Log into your portal
- Hover over the Settings menu item
- Select Account Settings
- Click Enable MFA
- Click Confirm
- You will be redirected to the login page to complete your MFA enrollment
Note: Enabling MFA through the portal will also activate it on your Kobalt and AWAL mobile apps.
Do I have to enable MFA?
Not immediately, but we strongly recommend you do to keep your account secure.
What happens if I lose my phone?
Get in touch with us right away at info@awal.com
If I enable MFA, can I change my mind and disable it?
Yes, if you change your mind you can disable MFA through your portal.
To do this:
- Log into your portal
- Hover over the Settings menu item
- Select Account Settings
- Click Disable MFA
- Click Confirm