Skip rate information is provided by Spotify only. To view this information, choose “Spotify” rather than “All Platforms” from the drop down menu.
The Skip rate and Completion rate percentages are based on different data sets.
Your Skip rate is the percentage of people that listened to < 30 seconds of your track. Once your track has been streamed for 30 seconds, Spotify counts this as a stream, and will pay you royalties.
Your Completion rate figure is based on how many people did not “skip” your track. If your Completion rate is 90%, that means that 90% of people that listened to more than 30 seconds of your track listened to more than 95% of it.
If you had access to skip rate information on the original analytics tool, this may look different. If you need more information on old skip rate vs new skip rate, let us know.