If your product is awaiting approval, this means it was successfully submitted to AWAL and is in our approvals queue. Please be aware we require a 4 week lead time when uploading releases. Although our turnaround times tend to be quicker than this, we can't guarantee delivery outside of this timeframe. This means approval can take up to 2 weeks from your original submission date.
It's worth noting that your product is subject to our full QA process, so you may be contacted about an issue with your product's assets or metadata. Please be sure to routinely check your junk/spam folders as sometimes these emails will automatically be filtered as spam. If these emails are missed, it may elongate the approval time.
Your product will sit on the landing page of the Uploader until it has been approved. You can then check the status of approved releases in the Deliveries section under the Catalogue tab. Here you can confirm your product has been delivered to all digital services, and releases showing 'Scheduled' have been approved and delivered.
Our article Monitoring Delivery of Your Release has more information on this.