Once your release has been submitted using the AWAL Uploader, we need to make sure the service specifications are met. Our Deliveries team will check each of your releases thoroughly, and often can come across issues.
If an issue is raised, your release will be ‘queried’ and returned to your AWAL Portal, and you’ll receive an accompanying email to let you know the reason. To avoid the possibility of your release date being compromised, it’s important that you ensure you’ve met the specifications as much as you can before initially submitting the release.
We’ve put together a list of the most common issues that cause releases to be returned to Clients to be amended:
1 - Artwork
Artwork issues are the most common. Often, artwork can be a repeated issue and it’s important to ensure that the specifications are met when uploading your product for the first time.
- See the article Artwork, What isn’t Allowed?
2 - Additional Contributors
Additional contributors such as featured artists, producers and songwriters are often credited incorrectly. The most common issue is a featuring artist being mentioned in the track title or songwriters not being credited with their full legal names.
- See the article Additional Contributors for more information on crediting contributors.
3 - Version Titles
Version Titles should only be used if the album or track you are uploading has been rereleased or if multiple versions exist.
- See the article Version Titles for more on best practices for using Version Titles on your releases.
4 - P & C lines and label credits
The services require a label credit to be supplied when your releases are distributed. If you don’t have a label, you can put your artist name.
The ‘P’ Year should match the year the title was originally released. If remastered, it should match the year of the remaster.
The ‘C’ Year should match the year the artwork, packshot, packaging etc of the Product was first created. Please note that the ‘P’ Year and ‘C’ Year do not always match - especially with regards to re-released sound recordings (e.g. as remastered versions) which use the same artwork and packaging as the original release. If in doubt, you should speak to your music or entertainment lawyer for advice.
5 - Incorrect use or display of Clean or Explicit Tags
Clean tags should only be used if an Explicit version of the track has previously been released. If there is no Explicit version, please update the Parental Advisory to 'Not Explicit’.
If a track contains Explicit content, it needs to be flagged as such in the Track Information section of the AWAL Uploader. If you choose to include the Parental Advisory image on the artwork, please ensure it’s the image used by the British Phonographic Industry.
If you’ve received notification in your Activity Feed that your release has been Queried and you have not received an accompanying email, please reach out to the Community Support team via the Contact Us page on the Portal.